Goldbelly
Goldbelly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goldbelly has a 2.4 star rating from 98 reviews, 42% would recommend, and reviews indicate majority dissatisfaction with 66% unfavorable sentiment.
Key Takeaways for Future Customers
- Goldbelly reviews show strong product variety and website experience but frequent customer complaints about delivery and support.
- Expect potential delays, difficult cancellations, and common requests for refunds.
- Occasional excellent customer service reps resolve issues.
Negative Feedback / Risk Areas
- Late or missing deliveries and spoiled items.
- Unresponsive or poor customer service and hard-to-get refunds.
- Order edits, cancellations, billing and shipping charge disputes.
- High price level and some misleading product info.
Positive Feedback
Many reviewers praise the food quality, product variety, and occasional helpful support or full credits when issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goldbelly has a 2.4 star rating from 98 reviews, 42% would recommend, and reviews indicate majority dissatisfaction with 66% unfavorable sentiment.
Key Takeaways for Future Customers
- Goldbelly reviews show strong product variety and website experience but frequent customer complaints about delivery and support.
- Expect potential delays, difficult cancellations, and common requests for refunds.
- Occasional excellent customer service reps resolve issues.
Negative Feedback / Risk Areas
- Late or missing deliveries and spoiled items.
- Unresponsive or poor customer service and hard-to-get refunds.
- Order edits, cancellations, billing and shipping charge disputes.
- High price level and some misleading product info.
Positive Feedback
Many reviewers praise the food quality, product variety, and occasional helpful support or full credits when issues are resolved.
Media from reviews
High Point, North Carolina
Wrong address on package
I found out that I left the first I off of *** but did have the correct zip code which should have been adequate. With the correct address as well.
Yesterday, I received a photo that it was delivered.
I have no idea of where it was delivered. Not to the address on the label.
I ordered an additional cake and had to pay 50 % the cost for it.
I don't believe it was undeliverable with the info on the label.
User's recommendation: I have ordered twice from this copy and had trouble both times.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Late delivery date
Company fixed the issue and I have been provided with full refund. Call the company direct, very apologetic for the delay in shipment and gave me a full refund.
Order came late. It was supposed to be a surprise for my client's 70th birthday, who used to live in Riverdale. I needed to scramble to provide dinner, and everyone was extremely disappointed, and I was extremely embarrassed.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unresponsive customer service
- Ordered Dec 14; delivery date wasn't selectable.
- Dec 23 request sent; no reply, only updates.
- Order shipped; not changeable; phone disconnected.
I heard from a different person who implied that despite the instructions that I could choose my delivery date at the end, I should have guessed that using ApplePay makes that option disappear. They offered a 50% discount on another order, which is insufficient but I had to take it. I won't order from them again.
I went through the Apple Pay process, and when I finished, there was no option to choose my delivery date. I immediately sent an email saying that I needed that item delivered on Dec 23. I did not hear back from them on Monday, but got the automated messages about the progress of the order, saying that it was shipped. I sent another email and began to look for a phone number.
As expected, it was not easy to find, and when I called, I got the AT&T message that the call could not be completed which sounds like the number has been disconnected. I finally heard back on Tuesday after the order was delivered, and the person said that the order could not be changed at that point. Of course, it couldn't!
I expect them to send another on the date that I requested. I'm still waiting to hear back.
- Selection of foods
- Delivery scheduling system but especially customer service
Preferred solution: Deliver product or service ordered
User's recommendation: It depends on how they respond to this. Don't use Apple Pay to complete your order though.
Silver Spring, Maryland
I Need help with placing my order.
I got through, but the girl couldnot hear me. I have to place this order but there is no place to write in the delivery date.
User's recommendation: Patience....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Need to change message that Goldbelly got wrong
- Hard to contact Goldbelly.
- Uses birthday note, not Christmas.
- I want to cancel all orders and get a refund; I will stop payment.
They sent 2 boxes of cookies instead of one box. Always try to contact their customer service dept. and tell them the issue.
It is very frustrating trying to contact Goldbelly. I am trying to change the message on the item but Goldbelly automatically put in the last message I sent for a birthday instead of of a Christmas gift.
I would just like to cancel all of my orders and get a refund for my money. Otherwise I will drop the payment ftom the bank.
Preferred solution: Refund and apology
User's recommendation: Do not order from goldbelly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Non-Existent Customer Service
- Emailed; got a robo response.
- Called 888; customer care is unresponsive per a recorded message.
- Order placed in early December and never fulfilled.
emailed. robo response.
'we are sorry blah blah blah ...'
called 888 number. customer care has stopped responding to inquiries per a recorded announcement. no ability to talk to an agent.
dilemma: order placed at the beginning of december and never fulfilled.
called the sender and they can see it in their system and hands tied ...
goldbelly has to resolve but there is no goldbelly! it is a daisy chain of pre-recorded or automated responses.
sad, they were a wonderful company and very responsive but not today!
- Nice selection across food categories
- Horrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: No longer any good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Somers, New York
Expensive and hard to rearrange your order
- Autofill set the wrong address for the birthday cake.
- I could not update address.
- UPS says only the sender can change it; Goldbelly offered a discount.
I ordered a cake for my son's birthday. Upon filling out the order the autofill applied the wrong address I didn't realize till I got notification of delivery tracking.
I tried to change the address with no success online or by phone during their business hours. I called the carrier UPS and they said only the sender can change the address.
UPS said to have the company call them. I called Goldbelly once again and they said there is nothing they can do but give me a discount on my next order.
Delray Beach, Florida
Never would use Goldbelly again
The food that was delivered a day late was not cold!!!
I could reach anyone at Goldbelly! Very poor customer service. I would never recommend them.
Wilmington, Delaware
No delivery of order placed last week. No response on status for order placed that was time sensitive
- Time-sensitive order placed; nothing received.
- No confirmation or number from Goldbelly.
- Charged $397; paid via PayPal and shown on bank statement.
Order placed that was time sensitive for delivery and nothing received. No order confirmation from Goldbelly with order number yet I have been charged $397 that shows in my online bank statement. Paid by PayPal.
Preferred solution: Price reduction
Hilton Head Island, South Carolina
A mistaken double order just placed need to cancel one
One of the mistaken orders was canceled and a credit was issued to the credit card. Alls well that ends well. Thanks for your assistance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mebane, North Carolina
My seafood delivery is almost a week late.No good
- Crabs order is a week late and spoiled.
- Can't reach anyone after a week; I will never use Goldbelly again.
If I could give them a “0”I would.No customer service at all.
Don’t do it!
My order of crabs is a week late and definitely spoiled. Still not here.
I have been trying for a week to get in touch with someone with no success. Goldbelly customer service is nonexistent. I will refuse delivery from UPS and cancel my payment.
Goldbelly is a disgrace. Never again will I do business with them.
- No customer service staff
Preferred solution: Full refund
User's recommendation: Do not use Goldbelly.”0”customer service.
Bridgeport, Connecticut
Product and discount inquiry
Pleasant, helpful customer service staff member answered my question, explained the situation and suggested how we should proceed.
User's recommendation: Do talk with staff if possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chesapeake, Virginia
Resolved: PERFECT Customer Service Call
Could not have done anything better! The best part was when the gentleman, without me asking, gave me his name (Andy)!
I am overly impressed Goldbelly. Thank you!
Auctions and Marketplaces Expert Talks
How to Save Money and Shop Wisely
A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.
Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
It was guaranteed delivery for today. I ordered two items from magnolia bakery.
One shipped the other did not - does that make sense? Its coming from the same store!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vero Beach, Florida
Having trouble placing my order
No response to my problem. Unable to use the gift card or gift voucher. Is this a scam operation, or what is the problem?
- Good products
- Impossible to contact them
User's recommendation: Don’t use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bergenfield, New Jersey
No one picked up call
My mother received a package with no gift card. Can you you tell me who sent. {{Redacted}}
User's recommendation: No customer service
Companies Similar to Goldbelly
Harry And David
“First time shame on you, second time shame on me. I had a problem with one of my three orders last...“
TasteAtlas
The Infatuation
AliExpress France
“Mon collier n'a toujours pas été livré une commande de rangement, une almoire de rangement. Je l'ai...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.